Six Sigma Green belt






Skill Level






Little Victories lead to Bigger Victories that affect the battle that eventually wins wars.

NIQC International’s Certified Lean Six Sigma Green Belt (CLSSGB) is the second level of Lean Six Sigma Training Module.

During the training you will be able to understand the concepts of DMAIC & DFSS methodologies, become enabled to identify projects, get a comprehensive hands on understanding of six sigma tools and techniques including 7 QC tools & hypothesis testing.



Some Case Studies
GB Project by Aditya Acharya

Aditya had presented a very interesting project on reduction of travel expenses paid by the organisation he is working for by just ensuring that the return date after the travel is updated and captured in the system.

This was an interesting project which showed by using Why analysis the reason for high Per Diem being paid out in error. It was just a simple fact that the last date of travel was not being captured correctly and if the employee returned prior or after the date the expenses being borne by payment of per diem was costing the company big time.

By using some simple tools like Fishbone and 5Why the project was taken to understanding root causes and solutioning. This created a great impact and the organisation was able to reap a great benefit by this GB project which was run very effectively.

Aditya was very happy to present this project to the audience and claim a platinum prize for a very well conducted Green Belt project. He was very thankful to the organisers and the NIQC team for helping him get this reward and reap the benefit of being able to present his project on a global platform.
Details about the organisation and details of his project are not updated here to maintain confidentiality of information.

Reduce Escalation % - Green Belt Project by Nagraj

An organisation which was providing back office support via phone and chat for a company based out of Bangkok was observing an unusually high number of calls being escalated from the Tier 1 employees to the Tier 2 employees. This was resulting in a high AHT and increased calls being abandoned. A detailed project charter was created and data collected based on the root cause identified in the brainstorming phase. Hypothesis testing done in the analyze phase gave the inputs of what are the root causes which are well within control and would give high impact. Thus was the entire system built to develop an action plat to bring down the escalation %.

As part of this there were multiple refresher session done for all the Tier 1 employees to improve both their product knowledge and their confidence level to speak to customers assertively and politely so that there would be no call for an escalation. The knowledge portal was improvised so that all required information was easily available while call handling was on. They were encouraged to use the right probing techniques to help arrive at the right cause for which the customer was calling so that the same could be addressed easily and effectively.

All these actions together helped bring the escalation % to the desired numbers effectively seeing a 15% drop and thereby providing the organisation with multiple benefits like better Customer Satisfaction scores, lower AHT, lower abandon %. This was therefore a highly effective project which was highly appreciated and acknowledged.

Nagraj a student of NIQC was very happy to acknowledge the skills he acquired here with the help of the team which was what he had applied in his Green belt project to derive this success. For the efforts put in he was awarded with a Platinum award.

Learning Path

Describe & explain What is Six Sigma, Six Sigma as a Metrics, Six Sigma Statistical Term, How Six Sigma Works, Six Sigma Thinking, Six Sigma Goal and Strategy & How to Harvest the Best using Six Sigma

Explain about Quality Overview, What is Quality, Effectiveness, definition, examples and alignment with business matrix, Efficiency definition, examples and alignment with business matrix, DMAIC or RDMAICSI?

Customers, Who are Customers, Types of Customers, Internal Customers, External Customers, Type of External Customers, End User, Intermediate Customer, Impacted Parties, Identifying Customer

Describe what is CTQ, Definition of CTQ Examples and Alignment with Business Matrix, Types of CTQ’s with examples, Marketplace CTQ’s, Business & Process CTQ’s, Customer & Stakeholder CTQ’s, Project CTQ’s, CTQ Tree Drilldown and Correlation with Project

Describe Roles & Responsibilities of Project Team (GB, BB, MBB, Sponsors, Champion, Project Lead, Team Member), Six Sigma Implementation Roadblocks and Steps of Improvement, Six Sigma Phases Overview, Define, Measure, Analyze, Improve & Control

Understand Project Identification, Project Selection, Characteristics of a Good Project, Project Selection Approaches, Source / Idea to Commence a Project, VOC, Types  of  VOC’s, VOB, VOP,VOIC, Explain Tools to Identify Projects, Brainstorming, Multivoting, 5 Whys (Defect Root Cause Analysis), Gemba Walk, Benchmarking Team Selection

Describe Project documentation & Project Charter, Business Case, Problem Statement/Opportunity Statement, Goal Statement, Project Scope and Boundaries, Project Benefits, Project Team, Project Timelines/Schedule

Cap Tools, ARMI & RASIC, Communication Plan, Stakeholder Analysis, Threats & Opportunity

Process Mapping SIPOC / COPIS, Flow Chart shape & usage, Summary of Define Phase & Tollgate Review

Describe & explain Establish Performance Standard, Project “Y” Operational Definition, Performance Target, Specification Limit, Units, Opportunities Defect & Defective DPU, DPO, DPMO, PPM & calculation in excel, Rolled Throughput Yield (RTY), Data Types, Continuous Data, Discrete Data , Count Data, Binary, Ordinal, Nominal, Attribute

Understand what is Measurement System Analysis (MSA), Its importance, MSA Terminology (Sample, Label, Master Calibrator, Appraiser, Calibration), MSA Steps, Plan, Conduct, Analyze, Improve, Plan MSA (Finalize Appraiser, Master Calibrator, Frequency, Location & Exceptions), Conduct (Perform MSA, Integrity, Record Data), Analyze ( Conduct Analysis using Attribute Gage),Improve (Alignment with Master Calibrator & SOP, Calibration, Redefine Operational definition & Fixing equipment variation, Source of  Variation (Man, Machine, Material, Mother Nature, Method, Manpower), Measurement Variation, Accuracy / Bias, Precision, Repeatability & Equipment Variation, Reproducibility & Appraiser Variation, Measurement System Variability, Attribute Gage with Practical Example and Acceptance Limit

Explain Brainstorming, Identify Possible Causes (Free Wheel, Round Robin, Card Method), Fishbone (Idea Representation), Prioritization of Possible Causes

Describe about Sampling Technique and Sample Size, Sampling, Sampling Types, Convenience Sampling, Systematic Sampling, Judgmental Sampling, Random Sampling, Stratified Sampling, Stratified Random Sampling, Sample Size Calculation and Formula

Data Collection Plan  (What, How and Who will collect),Data Type, Data Source, Data Range, Time Period

Baseline (Process Objectives), Normality (Anderson Darling Normality Test & P value Concept), Characteristics of a Normal Data, Shape (Descriptive Statistics), Stability Test and its importance, Run Chart (Mixture, Cluster, Trend & Oscillation), Process Capability (Objective),Choosing Capability Tools, CP, CPK,  Summary of Measure Phase & Tollgate Review

Process Analysis using Value Stream mapping, Value Stream Analysis, Types of Non-Value-Added Works, Workflow & Time Allocation, Activity Workflow – Track the Unit Flow

7 QC Tools, Logical Order of 7 QC Tools, Run Charts & Control Charts, Check Sheets, Histogram, Pareto Diagram, Cause and Effect Diagram, Scatter Plot, Box Plot

Hypothesis testing, The Nature of Statistical Problem, Why do Hypothesis Testing, Nature of H0 & Ha, Criminal Trial Analogy, Decision Error & Types, Types of Hypothesis

Describe & Perform Correlation, Regression, 1 Variance, 2 Variance, Test of Equal Variance, F Test, Bartlet Test, Levene Test, 1 Sample T-test, 2 Sample T-test, 1 Way ANOVA & Chi-Square – Goodness of Fit Test

Set Improve Objectives, Improve Phase Actions, Characterization of X’s, PICK Chart, Prioritization Matrix, Control Impact Map of the vital X – Project e.g.

Solution Identification & Prioritization, Idea Generation, Solution Design Selection

Describe & explain FMEA & Its Objectives, Severity of FMEA, Occurrence of FMEA, Detection of FMEA, when is FMEA Useful, Preparing FMEA, Identifying Cause, Rating and RPN

The Pilot – Proof of Concept, Running a Pilot

Statistical Process Control (SPC) / Statistical Quality Control (SQC), Variation, Common Cause Variation, Special Cause Variation , Control Charts, Types of Control Charts, Control Limits v/s Specification Limits, Process State.

Describe Variable Control Charts, Assumptions for Variable Charts, IMR Charts, X-Bar R Chart, Discrete Control Charts –  C Chart, U Chart, NP Chart, P Chart, Process Control System, Risk Management

Develop Control Plan, Develop Control Plan, Who Owns IT?, Control – Summary

Cost Benefit Analysis, Documentation & Project Handover, Cost Benefit Analysis (CBA), Document the details, Handover Project

What people are saying

don george thomas
don george thomas
08:21 21 May 20
NIQC made me understanding the six sigma concept simple and very logical. They taught me techniques and tools required... for six sigma methodologies, finding a project ,how to analyze, risk management,waste elimination etc in every detail.Frankly,the quality of teaching made me very much impressed and made me feel worthy for every second and penny I spent.A very special gesture to Mr. Dheerendra.S.Negi for providing an international level of coaching.Thank u so more
Symphony S
Symphony S
08:58 20 May 20
Best Six Sigma Training Institute in Bangalore with well planned and good quality training ...The training was... excellent and the trainer made it simple with good examples to understand the concepts easily. This was one of the best training I had attended as it was more interactive. To understand it better they give us a lot of assignments which helps us and the other students a lot.Thank you Dheeren Sir, for all your valuable time and effort in helping more
sankar sankar
sankar sankar
08:48 25 Apr 20
People who gave rating here 5, is just because of good interaction with trainees. They will ask and force you to put... the ratings when your course gets completed because after leaving the institute,trainees may give less rating.Training level not up to the mark. Trainer won't be sharing his project that he carried out .you won't be gaining much knowledge. People who gave here rating won't be knowing anything .actual fact. They only using their marketing skills to earn money . That's it.For example, read all reviews here. They will be mentioning these words 'had a good time''One of the best institute' as if they took training from more
sunil kumar
sunil kumar
12:24 21 Apr 20
Magnificent trainer Mr. Dheerendra excellent coverage of all Black Belt topics, techniques & tools. Real market... scenarios discussed with many examples being worked upon as well. Flow of concepts made understandable without any stress about the difficulty level more
Raghav Rathore
Raghav Rathore
11:23 21 Apr 20
I was referred by one of my friend to NIQC, I was in a dilemma if i have to join the institute or go for some other... known institutes. However with reference to the value adds I was really impressed and joined it. The quality of training and knowledge of the trainer was amazing. He kept it simple and easy to understand the concept thoroughly. The examples given were related to my industry. It was an awesome experience. I really like the the training and the value adds. Thanks to my friend for referring me to more
Ravindra Bharathi
Ravindra Bharathi
18:06 25 Jan 20
It was really a good experience with NIQC learning Six Sigma. I had chosen the BLACK BELT course. Mr Dheerendra Sir is... very knowledgeable and provided a wealth of information on all Six Sigma Concepts. The faculty is also great and always suggestive in every aspect and trying to make the students learn and improve. Once again Thank You NIQC for giving me this wonderful Opportunityread more
n.sudharshan babu Siddhu
n.sudharshan babu Siddhu
21:44 16 Jan 20
I had a very good time in NIQC. it has changed the way of thinking in personal and professional life. Undoubtedly this... is the best institute to learn Six Sigma. Especially trainer knowledge and the way he explains by giving live examples will connect every one to Six sigma topics. Thank you NIQC?read more
Kavita Tengli
Kavita Tengli
10:10 16 Jan 20
It was really a good experience with NIQC learning Six Sigma. I had chosen the integrated course. Mr Dheerendra is very... knowledgeable and provided a wealth of information. The faculty is great and always suggestive in every manner trying to make the students learn and more
shahzia kulsum
shahzia kulsum
08:45 15 Jan 20
NIQC is a place for people who aim to learn and grow with quality. The Trainer is amazing and knowledgeable. Teaches 6... Sigma from basics to the advance level. Very professional environment and helps in projects, people management and career more
Girish Kari
Girish Kari
14:44 16 Oct 19
NIQC is the institute for anyone looking for genuine Six Sigma training. After a lot of research, I joined NIQC and I... am proud of my decision. NIQC team ensures every participants understands the concept and the basics well, while theoretical aspect is a part of training but every session is backed up with practical examples. This makes learning more fun and interesting. The best part what I personally like is NIQC coming up with unique ideas that gets the best out of you. Thank you Dhireendra Sir and entire NIQC team for providing such a great platform for all Six Sigma aspirants:)read more
Samartha Srinivas S
Samartha Srinivas S
06:26 15 Oct 19
NIQC INTERNATIONAL is one of the best places for Six Sigma course. They are very friendly, supportive and provide... guidance when required. I have opted for the integrated course. The sessions are conducted by experienced professionals who train us not only on the modules, but also share their experience which will help us when we do the project. The cost of the course is reasonable and they have easy installment options which will help the students to pay without any hassle. NIQC INTERNATIONAL also provides job opportunities for their students and helps them grow in their career. I strongly recommend NIQC for people who are looking for the Six Sigma course and growth in their career.Thank You NIQC team for all your support and more
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